Why Choose Us?
As your trusted partner in personalised home care, we are dedicated to delivering exceptional, tailored support that meets your individual needs. Our focus on clinical excellence, compassionate care, and maintaining your independence sets us apart.
Care is at the heart of everything we do
We are passionate about providing a high level of care to all of our clients and monitoring their level of care consistently to ensure we are always delivering exactly what they need, when they need it. We understand that being at home in comfort is the best way to offer this care, as you feel more relaxed and content in your own familiar surroundings. Providing exceptional care and clinical excellence is our priority and we will always try to ensure you maintain as much independence as possible.
If you are wondering why you should choose Harmony Healthcare, here are some reasons why we are the only care provider to choose.
Fully Vetted Care Assistants & Registered nurses
Your loved one is in safe hands with our care. We’re here to support recovery and independence, ensuring well-being every step of the way.
We Care For You Like Family, Offering Support With Compassion
We provide compassionate care that supports recovery and independence, with fully vetted care assistants and registered nurses, ensuring you or your loved one’s well-being and quality of life.
A Flexible Approach For Your Care Needs
Your loved one is in safe hands with our flexible care, offering 24/7 support, 365 days a year. Whether you need round-the-clock care or respite support, we’re here to assist whenever needed.
Assuring Your Needs
We provide personalised, evolving care through thorough assessments, regular reviews, and collaboration with families and multidisciplinary teams to ensure the highest standards and meet changing needs.
24/7 Dedicated Support
We ensure your loved one is in safe hands by rigorously selecting and continuously training our professional care staff, providing them with clinical and practical skills to deliver high-quality, personalised care.
Supporting Your Social Needs At Home
Our carers support your social needs at home or out, helping with gatherings, activities, and outings, so you can enjoy a fulfilling, relaxed, and independent social life.
20 Ways Harmony Healthcare Ensures Outstanding Care
We ensure that our carers receive enhanced clinical training to ensure that they deliver the very best quality of service, and that they are able to deal with any urgent needs. For instance, being able to administer medication, and to understand and meet the demands of any condition, including motor neurone disease and muscular dystrophy.
You can be sure that you are in safe hands when you use our clinical services.
You and your loved one are at the heart of everything we do – and the reason we do it. We are committed not only to offering physical support, but also emotional support.
Our nurses and HCAs are experienced in dealing with a range of emotional needs and demands and are always on hand to offer support when required. Our staff work for Harmony Healthcare because they care about other people, and they are there to offer ongoing support.
Our complex care services begin with the individual we are supporting, and we are completely committed to ensuring they receive a tailored service to suit their needs.
We design a care plan that takes into account the physical and emotional support needed, the individual’s relationships and goals, and what they need from our care services. We communicate with our clients throughout the duration we are offering the support, whether long term or short term care and ensure we are always delivering the service they desire, at the right time to suit them.
We are committed to ensuring our clients receive the level of care they need, in the comfort of their own home, and at a time and level to suit them. With an outcome based model in place, we ensure that our clients feel empowered and that they are able to meet their own individual goals. Our care services involve working closely, both with the client and with their family to ensure we are providing the right level of service.
Our healthcare professionals take a consistent approach, ensuring a seamless delivery in the level of care by by us. It is important that our clients have peace of mind that we are able to provide a seamless care service, that is adapted to suit their needs and level of care needed.
We provide nurse-led care, which allows our clients to live in the comfort of their own home with any complex condition, including cancer. With the nurse-led care our highly professional teams are able to receive support from registered nurses, as well as receiving their own clinical training. Our nurses are monitored and supported to ensure that they are delivering a level of clinical care that is at the highest possible standard. With a holistic and flexible approach, we are committed to ensuring that our care plans are tailored to suit the needs of each person receiving care from us. Our commitment is to enhance the everyday life of individuals in our care.
We are inspected and regulated by the CQC (Care Quality Commission) to ensure that the standard of care we provide meets both national and local quality standards.
We ensure a consistent approach to our care services, and this gives our clients and their families complete reassurance that they are receiving the highest level of care possible. When you choose us, you know that you or your loved one is in safe hands and will be completely looked after and supported throughout their journey.
It is important to us to be consistently offering the best service to our clients, and we believe that this care can be enhanced through cutting-edge technology.
The technology we use helps us to monitor your care and ensure that we are making changes to your care as and when required, and that you are receiving the right level of medication. Improving your health and wellbeing is our priority, and technology has helped us to reduce hospitalisations in many cases.
Providing the highest level of carers is important for us, as we know that you need someone who is committed to your care, both physical and emotional and reliability is also key when we hire carers. Our recruitment is at the highest standard and we ensure that every carer receives all the training they need to deliver a quality service to our clients. Our carers must be compassionate, and committed to the role, and with a robust recruitment process, you can be sure that you will only ever receive the highest possible standard of care.
Our clients and their families want peace of mind that when they use our care services, they will be able to speak to us and when they need it. We know that some conditions, such as Parkinson’s can cause unexpected falls and other issues, and it is important that our clients know they can always call on us, especially for those who live on their own. We also provide a respite service.
It is important for us that we match you with the right person to ensure you have the right level of care. It is vital that you are able to bond with the carer, and we strive to match you with someone with shared interests. In this way, you can build a strong and trusted relationship, which is important for mental wellbeing.
We will try our best to ensure that you receive the same care from the same team. We believe a consistent service is important to allow you to build a good relationship with your care team.
It is important to us that our carer are people you can rely on. We will always ensure you receive carers who are committed to the job and that will always be reliable.
Ensuring you maintain your dignity when personal care is required. One of the most difficult aspects for our clients is receiving personal care. Understandably, it can leave you feeling embarrassed and less independent than you might like. This can be difficult at first, but once you get to know your carer, it will become the normality to you. Our carers are trained and experienced in providing personal care, including bathing, dressed and maintaining the condition of hair, nails etc. We always ensure that you are treated with the upmost respect and dignity while receiving any level of personal care. We will also strive to arm you with all the tools you need to be able to take care of your own personal care, as much as possible. In some cases, this is not possible at all, and in others, it is possible to a certain level. You can always be assured that no matter what level of personal care you require, we are there to provide all the support you need, whenever you need it. We offer complete flexibility with our care services, delivering it at a time to suit you.