Care Pathway Harmony Healthcare February 5, 2022

Care Pathway


Commissioning is the process of planning, agreeing and assessing services, and this is a continuous project. It does not consist of just one action, but a range to meet the health-needs of patients. It involves a clinically based design of patient pathways, in order to service specification and contract negotiation or procurement, which involves continuous assessment.

It does not apply to just one place where all services should be commissioned: there are also local services that can be designed and secured for thousands.

The Commissioning for Carers: Principles:

Think Carer, Think Family; Make Every Contact Count
  1. Support what works for carers, share and learn from others
  2. Right care, right time, right place for carers
  3. Measure what matters to carers
  4. Support for carers depends on partnership working
  5. Leadership for carers at all levels
  6. Train staff to identify and support carers
  7. Prioritise carers health and wellbeing
  8. Invest in carers to sustain and save
  9. Support carers to access local resources
1. Assessment A full individual
A full individual and holistic assessment of needs led by the client is completed in conjunction with the family, the lead nurse and relevant health professionals. All clinical needs, staffing preferences and training requirements are identified. A comprehensive care plan will enable the individual to maximise their potential and lead the life they want.
2. Recruitment plan
Staff with appropriate qualifications, skills and experience are identified and profiles are provided to the service user and/or family. Face-to-face meetings are arranged from the shortlisted staff profiles to meet not only their care needs, but to ensure their social needs are met and their mental wellbeing looked after.
3. Ongoing staff screening
A future-proof, ongoing staff allocation plan is put in place to support any potential staff absences from the regular care team. Any new team members are introduced to the client and family prior to joining the care team.
4. Training
All staff members are inducted in line with an identified set of standards that health and social care workers adhere to in their daily working life.
5. Specialist practical training
Following an in-depth clinical assessment of needs, training requirements will be identified to ensure staff are confident and competent to undertake clinical procedures, and have a comprehensive understanding of the client’s condition. Conditions; may include Motor Neurone Disease Awareness, Ventilation Support, Tracheostomy, Epilepsy, Percutaneous Endoscopic Gastrostomy (PEGS) and enteral feeding and Medication Administration.
6. Supervision and Integration
Complex Care staff have ongoing supervision to ensure they are fully supported, can share good practice and maintain competency levels. These take the form of competency reassessments, planned visits and spot checks with the help of our clients.
7. Clinical support 24/7
24/7 We have a skilled team of nurse advisors providing clinical advice and support 24/7
8. Care commences
You can expect a full care plan review every 12 weeks, or sooner if there are any changes. We will continually evaluate the service provided to ensure a care plan that adapts to your needs and evolves with you.