Care Pathway
Commissioning
Commissioning is the process of planning, agreeing and assessing services, and this is a continuous project. It does not consist of just one action, but a range to meet the health-needs of patients. It involves a clinically based design of patient pathways, in order to service specification and contract negotiation or procurement, which involves continuous assessment.
It does not apply to just one place where all services should be commissioned: there are also local services that can be designed and secured for thousands.
The Commissioning for Carers: Principles:
Think Carer, Think Family; Make Every Contact Count
- Support what works for carers, share and learn from others
- Right care, right time, right place for carers
- Measure what matters to carers
- Support for carers depends on partnership working
- Leadership for carers at all levels
- Train staff to identify and support carers
- Prioritise carers health and wellbeing
- Invest in carers to sustain and save
- Support carers to access local resources
1. Assessment A full individual
A full individual and holistic
assessment of needs led by the
client is completed in conjunction
with the family, the lead nurse and
relevant health professionals. All clinical
needs, staffing preferences and training
requirements are identified.
A comprehensive care plan will enable the
individual to maximise their potential and
lead the life they want.
2. Recruitment plan
Staff with appropriate
qualifications, skills and experience
are identified and profiles are
provided to the service user and/or family.
Face-to-face meetings are arranged from the
shortlisted staff profiles to meet not only their
care needs, but to ensure their social needs
are met and their mental wellbeing looked
after.
3. Ongoing staff screening
A future-proof, ongoing staff
allocation plan is put in place
to support any potential staff
absences from the regular care team. Any
new team members are introduced to the
client and family prior to joining the care
team.
4. Training
All staff members are inducted in line
with an identified set of standards that
health and social care workers adhere to
in their daily working life.
5. Specialist practical training
Following an in-depth clinical
assessment of needs, training
requirements will be identified to
ensure staff are confident and competent to
undertake clinical procedures, and have a
comprehensive understanding of the client’s
condition. Conditions; may include Motor
Neurone Disease Awareness, Ventilation
Support, Tracheostomy, Epilepsy, Percutaneous
Endoscopic Gastrostomy (PEGS) and enteral
feeding and Medication Administration.
6. Supervision and Integration
Complex Care staff have ongoing
supervision to ensure they are fully
supported, can share good practice
and maintain competency levels. These
take the form of competency reassessments,
planned visits and spot checks with the help
of our clients.
7. Clinical support 24/7
24/7
We have a skilled team of nurse
advisors providing clinical advice
and support 24/7
8. Care commences
You can expect a full care plan
review every 12 weeks, or sooner
if there are any changes. We will
continually evaluate the service provided to
ensure a care plan that adapts to your needs
and evolves with you.