Testimonials
BC
My experience of having to navigate through the care system has been a truly horrendous experience. For over 4 years, I’ve had limited support to help me get the best help my son needs. I’ve met with many professionals, experts and social care staff and I can count only a very small number of these who were able to propel me in the right direction. My immense gratitude goes to on e particular carer, who listened, supported us in many ways and was instrumental in referring me to Harmony Healthcare . From the moment I met the senior management, they have been absolutely excellent at addressing all my son's needs and those of our family. I now feel my son and family are in a better position to move on from the damaging impact of our past experience. The care we receive now is focussed on what’s best for my son and I no longer have to deal with the drama caused by staff who do not report issues I’ve bought to their attention or managers who do not listen or take this seriously. The management listen and they act – they go beyond what is expected and as a result our home is no longer filled with drama. We have created a peaceful environment where everyone feels respected and my son is now on track - we no longer feel marginalised and forgotten. The issues we had were quickly sorted out very early on when Harmony Healthcare took on the package, which proves that other people’s negative input was solely to coerce me into accepting a situation that went against my son and family's human rights. Harmony Healthcare spent hours getting to know us and stood beside us when many would have given up, under the same circumstances. I’m glad that I have met them and we now have these thoroughly decent, professional people, caring for my son. They are the best and I have no hesitancy in recommending them to anyone.
SE Care - Home General Manager
Our Care Home has a very long and positive history of working with Harmony
Healthcare. The management have always been very quick to assist us in finding the
right care team to join us in emergencies and on planned cover requested. Their
staff are professional, reliable, well trained and have always shown empathy and
care towards our residents. Your team has always looked into our resident’s best
interests and tried as much as possible to make available for us the same staff in
order to have continuity of care and for our residents to feel comfortable and always
looked after. We are very selective about the agencies that we work with and this
branch has always been very supportive on short notices and always tried to
accommodate all requests. They have always listened to what our requests were,
worked with us towards the best interest of the residents and were very adaptable
each time our needs changed. Due to the great service and the standards of the staff
they have provided over the past few years Harmony Healthcare is always our
preferred go to agency to cover any shortage of staff we might have. We simply
know we are going to receive a professional, quick, and reliable service!
Care Home Manager
Harmony Healthcare came through again! We are pleased to have been introduced
to Harmony Healthcare There team of carers have been an excellent in stabilising a
care package we have been struggling to staff for months. Temi was excellent in
training the other carers in ventilations, allowing for Mum and Dad to rest assuredly
Care Home Manager
Highly professional, responsive, and resourceful! Harmony Healthcare have been
our first-choice suppliers of agency staffing for our two residential care homes in the
Mid-Kent area throughout a very challenging 2020. The management are highly
approachable and uber efficient working with us to ensure the placements they
provide are best tailored to our needs. They are proactive in ensuring all their staff
are regularly COVID tested thus providing a high level of Care.
AO Team Lead - Children’s Continuing Care
Good afternoon
 Hope this email meets you well.
 Just wanted to give you some feedback that I received from mum last week when I
visited her on the ward.
It happens that one of your nurses was also present (Doyin), when I asked mum how
things were going in relation to the package, she shared the following.
Harmony Healthcare is good, the service she has received so far has been
impressive.
She said right from the first contact to where she is now, everything has been
brilliant. She explained that you in particular have been professional and
knowledgeable with all the questions that she has asked. That it has been great
having you on board as its brought down her anxiety level.
 She also said that the staff members that she has met from the agency have all
been good and knowledgeable and is looking forward to working with them all.
Darenth Grange - Residential Home
We have worked with Harmony Healthcare through supplying agency to us for the
last five years, in all this time they have supported our company making sure that we
are fully staff to meet our resident’s needs.
Through this very difficult time during the pandemic Harmony Healthcare have
provided good reliable staff that have worked exceptionally well with our staff to
make this situation a more relaxed atmosphere for our resident making us have a
good working repour with each other's companies
I feel we have a good working relationship with Harmony Healthcare and I have not
had to use another agency while working with them, they are totally reliable and will
always do their best to cover all shifts even though it may be very short notice .
The Team are very approachable regardless the time of day through the 24 hour
period .
I would totally recommend any working relationship with this company.